Important tools needed on Android for IT Pro's

Ok a slight deviation but you have got that shiny android device and are wondering what to load on there.

Well first things first... Get an antivirus.

1. AVG
The great guys at AVG have created an AV for android devices that works quite well.


 So visit the marketplace and install that one.

2. Terminal Emulator
To get underneath the hood of android. Get this to tweak and see what goes on. But also for simple commands that you like doing in Linux.

3. Flash Light
How many times have you had to crawl behind servers and cabling to find that elusive serial number or port only to realise that you need a torch/flash light and haven't got one. Turn your phone camera's flash into a torch. But be warned it drinks some serious battery juice.

4. Router Passwords
An application to get those default passwords for the various routers. Ok might be a little out of date. But is a absolute life saver when you need to kill the config and start things without the manual.

5. Metaloid
Ok there are a few more applications like this that use a magnetometer. But Metaloid seems to be one of the better ones. Very useful for when things dont work the way they should do?
Ever find there is a magnetic field anomaly that is stopping your servers and networking equipment from working properly.

6. File Manager
To use an windows explorer style application to look at the file structure on your android device

7. IP Calculator
Hate subnetting? Join the club. Use this little app to help you get around things.

8. iMediaShare
Ok not quite a techie tool, but still useful. This is a fully featured DLNA server. Great for carrying your movies, photos and music around and making it appear on your internet enabled TV, PS3, XBOX etc. The life of a techie can be solitary with fans and servers being your only friends.

9. Silentflip
Turning your phone onto silent mode can be a real challenge on android devices. So use this little widget to turn it to silent mode.

10. Bubble
A useful tool to check the level of various items. Usually useful when rack mounting when the cages are of the old variety and need to be checked that the device is going in correctly and is lined up.

There are more applications like a SAMBA client (CIFS for some of us. File Sharing for most.) RDP Clients and ssh clients and servers that make for interesting uses.

IT Service Management in the global economy

The words service management tends to bring mixed feelings in organisations depending on the experience felt within the organisation.

A lot of the time you find people tend to follow one doctrine or the other and lose sight of the fact of delivering not only a good service but a fantastic experience.

It is a bit like you going to a restaurant and getting great food where the service is speedy and flexible enough to meet changes when they occur.

This sometimes tends to elude the IT service industry. You either get people following ITIL to the letter or someother process like the manufacturing based 6sigma.

In the process the user gets left behind or the quality suffers.

Translation: great service, bad food or bad service, great food.

The industry has a whole needs to look at what it delivers. For it to do this all it has to do is look at the medical profession and the food service industry to work out how best to help it achieve the goal of great service and great experience.

android experience

Hello

Well in my last post I mentioned the challenge Nokia had when it chose windows. Then I saw what android had in the pipeline and realised this battle was over before it began.

Whatever windows wants to do android does it already. If anything it runs faster. Nokia made a lot of mistakes by not creating a new OS when it had the advantage.

I remember the n95 having DLNA support and magically they gave up. Same with the dvb receiver in the n96.

So this could well be the end except if Nokia can pull something out of the bag within the year.

I want to like you Nokia but you just ain't got it.

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